سياسة الشحن
At Dava , our goal is to provide you with an enjoyable shopping experience while ensuring your orders are delivered in a timely manner. As a dropshipping business, our products ship directly from our suppliers, which allows us to offer competitive prices and unique products. Please review our shipping policy for important details.
Production & Processing Time
All of our products are made on demand. Please allow 2–5 business days for production before your order is shipped. Once your order has been produced, it will be handed over to our shipping partner.
Shipping Times
Estimated delivery times after production:
- Germany: 2–4 business days
- European Union: 4–9 business days
- Switzerland: 5–10 business days
- United States: 7–14 business days
Please note that delivery times may vary due to peak seasons, customs clearance, or unforeseen delays by the shipping carrier.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery location.
We offer free shipping on orders over €99 in EU .
Customs, Duties & Taxes
For international orders (outside the European Union), additional customs fees, import duties, or taxes may apply. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your delivery.
Incorrect Address & Failed Delivery
Please make sure your shipping address is complete and correct at checkout. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses. If a package is returned to us due to an incorrect address or failed delivery, additional shipping costs may apply.
Damaged or Lost Packages
If your order arrives damaged or gets lost in transit, please contact us within 7 days of delivery with photos of the damaged item and packaging. We will work with our shipping partners to find a solution as quickly as possible.
Returns & Exchanges
As our products are made on demand, we do not offer returns or exchanges for wrong sizes or change of mind. However, if your item is defective or misprinted, please contact us and we will replace it or refund you accordingly.
Contact
If you have any questions about shipping or your order, feel free to contact us at:
Contact Us
For any questions or concerns regarding shipping, feel free to reach out:
• Email: davatrend@gmail.com
• Phone: 00491742332414
Thank you for choosing Dave . We appreciate your patience and understanding as we deliver your order!